Subscription Features Are a Betrayal of Car Buyers
The hardware sits right there in the car. The heated seats are installed; the adaptive cruise control sensors are mounted; the high-beam assist cameras are wired into the system. Every physical component needed for these features came off the assembly line and into the vehicle. Yet the features remain locked behind a paywall, waiting for owners to pay monthly fees to activate capabilities the car already possesses.
BMW introduced a subscription for heated seats in several markets in 2022, charging $18 per month or $415 for unlimited access to hardware already installed in the vehicle. Mercedes-Benz began offering a subscription to improve acceleration in its EQ electric vehicles, selling a software unlock for $1,200 annually that would make the car faster using the existing motor. Toyota announced plans to charge $8 per month for remote start via key fob, a feature previously included with the vehicle purchase. The automotive industry has found a new revenue stream, and it comes at the direct expense of the ownership experience.
Paying Twice for the Same Thing
When manufacturers install hardware in a vehicle and then charge separately to use it, they create a fundamental disconnect between ownership and access. Buyers paid for the physical components at purchase. The heated seat elements, the wiring, the control modules were all factored into the vehicle's manufacturing cost and, by extension, its purchase price. The additional cost to include these components in every vehicle off the assembly line is minimal compared to the complexity of maintaining different configurations.
Automakers defend this practice by arguing that software development costs money and subscriptions help recoup those investments. This logic falls apart under scrutiny. Traditional features required engineering and development too, yet those costs were incorporated into the vehicle price. Buyers understood they paid once for a complete product. The subscription model transforms this relationship by treating installed hardware as incomplete until activated through ongoing payments.
The practice becomes even more egregious when considering resale value and used car markets. A used BMW with physically installed heated seats that requires a subscription provides no benefit to the second owner unless they also subscribe. The hardware depreciates along with the vehicle, but the feature remains locked. Buyers cannot transfer unlimited subscriptions to new owners in most cases. This creates a bizarre scenario where physical capabilities of the car become divorced from the car itself, existing in a parallel economy of digital licenses rather than tangible assets.
The Erosion of Ownership
Previous generations of car buyers understood ownership clearly. Once the purchase was complete, the vehicle and all its features belonged to the buyer. Maintenance and fuel costs continued, but the car's capabilities remained constant. Nobody imagined paying monthly fees to access the radio or use the air conditioning. The relationship between buyer and manufacturer ended at the point of sale, except for warranty service and recalls.
Software-defined vehicles have given manufacturers a tool to extend their control long after the initial transaction. Over-the-air updates allow them to modify vehicle behavior remotely. This capability enables useful improvements like bug fixes and occasional feature additions. Yet it also enables the opposite: the ability to restrict, limit, or monetize features that physically exist in the vehicle. Manufacturers have inverted the traditional ownership model, where buying a product meant owning it completely.
Tesla pioneered some of these practices, famously reducing the battery range of certain used vehicles and initially charging to unlock full self-driving capabilities that required the same hardware as basic autopilot. Other manufacturers watched and learned. The result is an industry-wide shift toward treating vehicles as platforms for recurring revenue rather than products sold once. This represents a fundamental redefinition of what it means to own a car, with manufacturers retaining permanent control over features through software locks.
The Slippery Slope Ahead
Current subscription features focus on convenience and comfort items like heated seats, enhanced navigation, or performance upgrades. These remain optional luxuries that owners can decline without affecting core transportation. The concern lies in where this model leads as manufacturers test boundaries and discover what customers will tolerate.
Safety features present the most troubling frontier. Some manufacturers already offer advanced driver assistance systems as subscription services. While basic safety equipment like airbags and antilock brakes remain standard due to regulations, the line blurs when discussing collision avoidance, lane-keeping assistance, and other technologies that prevent accidents. If these systems become subscription-based despite the hardware being present, manufacturers will effectively be charging for safety.
The precedent extends beyond individual features to entire vehicle capabilities. As cars become more software-dependent, the potential for subscription creep grows. Climate control optimization, suspension settings, towing capacity, even aspects of the infotainment system could all become pay-per-month features. The fundamental transportation remains, but the comfortable, capable, modern vehicle buyers thought they purchased gets parceled out in monthly increments.
Breaking the Social Contract
Automobiles represent major purchases for most households, often second only to housing in total expense. Buyers save money, research options, negotiate prices, and arrange financing with the understanding that they are purchasing a complete product. The transaction carries weight because of its scale. It represents a significant financial commitment in exchange for years of use and utility.
Subscription features undermine this compact by introducing permanent incompleteness. The vehicle never becomes fully owned because key features require ongoing payments. This shifts the relationship from a purchase to something closer to a long-term lease or rental, except buyers still paid full purchase price upfront. The financial burden increases over the vehicle's lifetime, with subscription costs potentially adding thousands of dollars beyond the initial price.
Consumer pushback has emerged but remains insufficient to reverse the trend. BMW eventually backed away from heated seat subscriptions in some markets after negative publicity, but the retreat was tactical rather than philosophical. Manufacturers will continue testing different approaches, different price points, and different features to find the maximum revenue extraction point that customers will grudgingly accept. Without regulatory intervention or unified consumer resistance, the subscription model will only expand.

